You’re having a conversation with a loved one, colleague, or friends. Suddenly, you notice their gaze turn down to their lap or table. They continue to nod at what you’re saying, but you’re aware that they are distracted. Pretty soon, you see your competition: a smartphone, it’s screen glistening in the sun, almost as though it’s mocking the fact that it has now replaced you as the focus of this person’s attention. I call it Communication Distraction, and it’s not OK.
When we try to do two things at once, our attention is split and we aren’t focused on either of the tasks at hand. People are starting to realize that multitasking isn’t all it’s cracked up to be, but for some reason we don’t really think of texting as multitasking…or trying to do ANY two forms of communication at the same time for that matter.
Typing an email while on the phone, texting while in a meeting, both of these scenarios are examples of multitasking, and they are both rude! Not to mention the fact that distracted communication is not effective and therefore, not good time management.
How do we prevent Communication Distraction? Be more aware of your communications. Focus on the conversation you’re having and who you are talking to. When you find yourself a victim of Communication Distraction, you don’t need to return the rudeness, but perhaps you say something like, “Did I catch you at a bad time? I’m sorry, I can try again later if you’re busy right now.”
We can work together to help prevent distraction and make communication more personal again.
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